Why (and how) CX automation can be a game-changer for the travel industry

Leisure Travel Market Research Reports & Leisure Travel Industry Analysis

Going forward, I anticipate the line between domestic business and leisure travel will be blurred—and the two categories will be more closely bonded than ever before. This radial focus enables a broader understanding of the cultural and social history of mass tourism than author studies or archival case histories can afford. The comprehensive geographical coverage of the resource encapsulates the expanse of destinations made increasingly accessible to travellers over the course of the nineteenth and twentieth centuries. This geo-historical overview is complemented by more detailed case studies through the integration of digitally curated exhibitions, which spotlight the development of popular seaside resorts, Blackpool and Coney Island, within the resource. Additionally, these business trips are more closely intertwined with leisure travel than ever before.

  • Our content capability includes our travel influencer programme combined with our in-house content and video production expertise.
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